Frequently Asked Questions

Not Your Grandma’s Online Store.

How do I place an order?

Add your item(s) to cart, choose size/color options, and check out using PayPal (you can pay with a card via PayPal without a PayPal account).

What payment methods do you accept?

We use PayPal Checkout for secure payments. You can pay with a PayPal balance or any major credit/debit card through PayPal.

Can I change or cancel my order after placing it?

Orders begin production quickly. If you need a change or cancellation, email This email address is being protected from spambots. You need JavaScript enabled to view it. immediately with your order number. If production has started, we may not be able to modify or cancel.

Where do you ship?

We currently ship within the United States.

How long does production take?

Most items are made to order. Typical production time is 2–7 business days. Peak seasons may add time. We’ll email tracking once shipped.

What shipping options do you offer?

We offer Standard and (where available) Express shipping. Final options show at checkout based on your items and address.

How much is shipping?

Shipping is automatically calculated at checkout based on your cart and address.

When will my order arrive?

Delivery time = Production time + Carrier transit time. Standard shipping typically takes 3–8 business days in transit; Express is faster where offered. Please see our Shipping Policy for full details.

How do I track my order?

We’ll email a tracking link as soon as your order ships. If you didn’t receive it, check spam or email us.

What’s your return & refund policy?

Please review our Return & Refund Policy for eligibility, timelines, and how to start a request.

My item arrived damaged or incorrect—what do I do?

Email This email address is being protected from spambots. You need JavaScript enabled to view it. within 7 days of delivery with your order number and clear photos of the issue (product + packaging). We’ll make it right.

Do you accept size exchanges?

Because we produce items to order, size exchanges are limited. Please review the size chart before ordering. If you need help, contact us first—we’re happy to advise.

Will the colors match what I see on screen?

Slight variations can occur due to screen settings and print processes, but we aim for accurate, vibrant results.

How should I care for my apparel?

Turn garments inside out. Machine wash cold, gentle cycle. Tumble dry low or hang dry. Do not bleach. Do not iron directly on the print.

Do you offer discounts or promo codes?

Sometimes! If you have a code, enter it at checkout before paying. Some exclusions may apply (for example, certain items like mugs may be excluded from free-shipping promos).

Do you charge sales tax?

We collect sales tax where required by law (e.g., Missouri). Applicable taxes are shown at checkout.

Do you take custom requests or bulk orders?

Possibly! Email your idea, quantities, and timeline to This email address is being protected from spambots. You need JavaScript enabled to view it..

How can I contact you?

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: 636-548-2567

For more details, see our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.